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Cision Inside Sales Representative at PR Newswire

We are a leader in the professional communications software space. By investing in our brand and technologies, we are driving change in how communications pros distribute, monitor and evaluate their content. We invest in our people through training and management and empower them to drive their careers. The most important measure of our success is yours! The Inside Sales Representative is the primary point of contact for clients utilizing our communications solutions. The ISR is responsible for developing consultative and strategic business relationships with a set of designated accounts within an assigned market. Uncover and match account needs to PR Newswire products and services, thereby increasing PR Newswire value to the client while also contributing to PR Newswire revenue and market share objectives by phone and email.

Position Requirements:

- Provide clients with an in-house Account Manager at all times and managing an account base as assigned

- Meet or exceed Baseline and Expansion goals through retention of accounts and sales of additional products and services

- Increase the revenue of accounts through more frequent contact via telephone and email

- Negotiate LOAs (Letter of Agreement) to increase and maintain revenue stream

- Collaborate with other divisions within PRN to develop integrated strategic packages

- Develop marketing strategies for managing territory and expectations how you will be delivering on goals

- Manage difficult negotiations with clients arising from competitive situations, client misunderstandings and PRN errors

- Negotiate strategic product issues, including pricing and renewals, and follow specific guidelines on LOA and product renewals as prescribed in the renewals SOP (Standard Operating Procedure)

- Utilize Salesforce platform to track outbound call results and next steps in account profiles

- Manage all inbound requests from designated accounts

- Educate clients on new products and services

- Understand and employ Miller Heiman tactics in accordance with monthly Activity Metrics

- Meet or exceed Activity Metrics on outbound and inbound calls, meeting counts and Green Sheet


- Develop system of tracking, reporting and filing

- Adhere to call quality guidelines

- Other duties as assigned by Inside Sales manager


- Bachelor’s Degree required

- Strong interpersonal, telephone, communication and organizational skills

- Extreme accuracy and attention to detail

- Excellent customer services skills

- Ability to think and react quickly under pressure situations

- Ability to prioritize and juggle multiple tasks

- Interest in business news, public or investor relations

- Willingness to work flexible hours in accordance with company needs/work flow demands

- Proficient with computer programs (i.e. Windows, Excel, Word)

- Minimum 1 year successful sales/tele sales experience

Interviews will be held on campus February 13-14. You can sign up at the information desk in Schoonover.

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Posted by Lauren Flum on 02.13.2018 @ 00:00:00